Fake review removal for hotels & resorts
Booking platforms only let verified guests review — Google lets anyone. That makes your Google rating both the first number travellers see on Maps and the easiest one to attack. When the attacks violate Google's policies, they can be removed. Quietly, and only paid on success.
The patterns we remove for hotels
Hotel cases cluster into a few recognisable shapes:
- Reviews from people who never stayed — no reservation, no walk-in record, sometimes reviewing from another country
- "Comp my stay or the review goes up" — extortion during or after checkout
- Event and wedding disputes multiplying into review bursts from an entire guest list
- Attacks naming a concierge, housekeeper or manager personally
- Competitor clusters during high season, when half a star decides who fills rooms
- Reviews meant for a different property with a similar name — common across UAE hotel brands
Google is not an OTA — and that cuts both ways
On booking platforms a reviewer must have stayed; on Google they must merely have a Google account. That's why hotels with a 9+ OTA score often carry a suspiciously lower Google rating — the gap is frequently non-guest noise, not service. The upside: non-guest reviews are exactly the category Google's fake-engagement policy exists for, and reservation systems make 'this person never stayed here' unusually easy to evidence.
Discretion, by default
Reputation work in hospitality has to be invisible. Everything runs through Google's official channels — the reviewer is never notified, no public disputes, no fake positives, nothing that could embarrass the brand. NDA on request; we never name clients.
How it works
Send the review links on WhatsApp. Within 24–48 hours you get an honest call on each one — winnable or not, including the ones we'd decline. Pricing is per removed review, in AED; if a review we take on stays up, you get a full refund or credit.
Frequently asked questions
Yes — reviews about a different business are off-topic under Google's policy. It's one of the cleanest removal cases, and the mix-up pattern is common among UAE properties sharing brand names.
Usually yes. When one dispute produces a burst of reviews from accounts that never stayed, the coordinated pattern itself is the evidence — the burst timing plus your reservation records typically brings down most of the wave.
Your OTA score says 9.2. Your Google says 4.1. Fix the gap.
Send us your Google profile link. We'll tell you how much of that gap is removable noise — free, confidential, usually within a day.
Get a confidential profile check