Fake review removal for restaurants & cafés
Diners in the UAE check Google before they book a table - and a 4.2 gets scrolled past where a 4.6 gets chosen. When the reviews dragging you down aren't from real guests, they can usually be removed. That's what we do.
The patterns we remove for restaurants
Nearly every restaurant case we've handled fits one of these:
- Competitor one-stars - new accounts rating you 1★ and a rival 5★ the same week
- Revenge bursts after one incident - one unhappy table becomes six reviews overnight from accounts that never dined
- Delivery mix-ups - a rider's mistake or an aggregator's late order reviewed against your dining room
- "Free meal or the review stays" - extortion, which Google's policy prohibits and UAE law takes seriously
- Staff harassment - reviews naming and attacking a waiter or hostess personally
Why ratings matter more for restaurants here
Dubai and Abu Dhabi diners are the most review-driven customers we see: tourists have no other signal, and residents choose between hundreds of options in one district. A handful of fake one-stars doesn't just dent the average - it pushes you down the map results where nobody scrolls.
How it works
Send us the review links on WhatsApp. We tell you within 24–48 hours which ones are winnable - honestly, including the ones that aren't. Then it runs inside the app: your Google profile is checked weekly on the free plan and daily on a paid one, and every review from the last 30 days sits on one screen, which is the window removals can be filed in.
Opening an account is free. Once you verify the restaurant is yours, your first removal is on us - one time, not monthly. After that a single removal credit is AED 249, or a monthly plan covers them: Pro at AED 699 with 3 removals a month, Business at AED 2,199 with 10. We build the case and file it; Google makes the final call, and if it declines, the credit comes straight back to your account.
The process runs entirely through Google's official channels. No fake accounts, no burying tactics, nothing that puts your profile at risk - the reviewer is never notified.
What we don't do
We don't remove genuine criticism - a real guest's bad night is feedback, not a violation. We also won't post fake positive reviews, ever. Clean profiles win long-term; that's the whole point.
Frequently asked questions
Usually yes - reviews about a different location or business are off-topic under Google's policy. The wrong-branch pattern is common for restaurant groups and franchises.
Yes. We assess and report reviews in any language - policy violations read the same to Google's moderators regardless of language.
How many of your one-stars are even real?
Send us your Google profile link. The free plan scans the profile, shows every review from the last 30 days, and we'll flag which negative ones look removable - free, and with an honest number.
Get a free profile check